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VENDOR PROCESS
TRAINING CENTER

Knowledge Bank

Answers To Your Vendor Process Questions

How to Prevent or Eliminate Duplicate Vendors in Your Vendor Master File

Threats from cybercriminal’s phishing scams such as Business Email Compromise (BEC) have definitely put Accounts Payable (AP) Vendor Maintenance teams on high alert. Even in the midst of these external threats, let’s not forget about internal threats, which include setting up duplicate vendors. Duplicate vendors in the Vendor Master File can result in duplicate payments and be an indicator of fraudulent vendors existing in your vendor master file.

How To Prevent Duplicate Vendors in the Vendor Setup Process

  • Require a Business Process of One Tax ID Per Vendor Record – No Duplicate Tax IDs

    • This may be a setting in your Accounting System or ERP that you or IT needs to update

    • Ensures a hard error if a vendor with the same Tax ID is being set up

    • Have SAP? You can still review the records to confirm that the address or banking (reasons for setting up duplicate vendors with the same Tax ID in SAP) does not match

  • Document Vendor Naming Convention and require it to be followed by all who set up vendors. See below for recommendations from my 3 Step Vendor Setup and Maintenance Process eGuide.

    • Take into consideration how vendors are searched and the return results from your Accounting System/ERP

    • Publish it to internal team members so they are aware how to search for vendors in your vendor master file.

  • Prior to setting up a vendor, have the Vendor Maintenance team member search your vendor master to confirm the vendor is not already setup

    • Search by Legal Name use a wildcard if possible

    • Search by Address

    • Search by Tax ID

 If you have multiple Accounting Systems/ERPs  - search each.  You may need to add the vendor to the vendor master file where it does not exist anyway, but this is a great time to determine if that vendor data needs to be updated in other vendor master files. 
Eliminate Existing Duplicate Vendors in Your Vendor Master File


  • Implement regular reviews of your Vendor Master File

    • Inactivate vendor records without a purchase order, invoice, or payment activity in 13, 15, 18 months, or whatever months is right for your company and industry.

    • This reduces your vendor master file to make it easier to spot duplicate vendors.

  • Found a Duplicate Vendor?

    • Review to validate if the multiple vendor records are true duplicates. Verify Tax ID, Legal Name vs DBA, address, etc.

    • If it is determined that the vendor records are a duplicate, inactivate all but one vendor record. There may be research that needs to be done to carefully determine which record will survive. Open activities such as unpaid invoices or open purchase orders will need to be considered.


Final Thought - Automation Can Help


Implement a Vendor Self-Registration Portal.  The vendor will maintain its own vendor record, removing vendor-sensitive information from internal team members that only need to pass that information to Accounts Payable anyway.  With vendors maintaining their own vendor registration, there is less potential that a new vendor will be set up when changes are requested.   Not all portals are alike, make sure you find one that has a duplicate vendor validation.

Clean-Up Your Vendor Data

Clean-Up Your Vendor Processes

Pay The Right Vendor

Trainer | Consultant | Speaker

Debra R Richardson, MBA, CFE, APM, APPM, CPRS

With over 20 years at Fortune 500 companies including Verizon, General Motors, and Aramark, she trains you and your team with the authentication techniques, internal controls, best practices and vendor validations to reduce the potential for fraud, regulatory fines and bad vendor data. 

A Certified Fraud Examiner (CFE), Debra has extensive experience with many of the most prevalent ERPs, including SAP, PeopleSoft, NetSuite, Intacct and Munis, and have helped those in the private or public sector prevent internal and external fraud.

She serves on the NACHA ACH Network Advisory Board, is the Ask The Expert for vendor master file questions with IOFM, bi-annual speaker at IOFM AP conferences, is the Chapter President for the Central Atlantic Region IOFM Chapter, and was named one of the Top 10 AP Influencers three years running by the AP Association.  

Oh yes, Debra's favorite day of the week is Monday! Follow #TGIM on LinkedIn

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