The Better Business Bureau (BBB) reported:
.....don’t ask your smart device to look up a phone number, because it could accidentally point you to a scam.
You need the phone number for a company, so you ask your home’s smart device, which might be Google Home, Siri, or Alexa, to find and dial it for you. But when the company’s “representative” answers, you start to notice some red flags. This representative may insist they can only help you if you make a payment by wire transfer or prepaid debit cards. Other times, they demand remote access to your computer or point you to a scam website.
In all versions of this scam, the “representative” isn’t from the company you were searching for at all. Instead, scammers created a fake customer service number and bumped it to the top of the search results. These bad actors hope that when consumers do a voice search using Siri, Alexa, or another device, the algorithm will accidentally pick their scam number and an unsuspecting victim will contact them directly.
.....don’t ask your smart device to look up a phone number, because it could accidentally point you to a scam.
You need the phone number for a company, so you ask your home’s smart device, which might be Google Home, Siri, or Alexa, to find and dial it for you. But when the company’s “representative” answers, you start to notice some red flags. This representative may insist they can only help you if you make a payment by wire transfer or prepaid debit cards. Other times, they demand remote access to your computer or point you to a scam website.
In all versions of this scam, the “representative” isn’t from the company you were searching for at all. Instead, scammers created a fake customer service number and bumped it to the top of the search results. These bad actors hope that when consumers do a voice search using Siri, Alexa, or another device, the algorithm will accidentally pick their scam number and an unsuspecting victim will contact them directly.
Find the original article here.
Debra R Richardson LLC: Way to avoid: Require your own banking form and ask authenticating questions. Voided checks can be forged as in this case.
Enroll in Training Sessions: Last Thursday of Every Month is Training on Frauds and New Scam Alerts and How to Combat
Debra R Richardson LLC: Way to avoid: Require your own banking form and ask authenticating questions. Voided checks can be forged as in this case.
Enroll in Training Sessions: Last Thursday of Every Month is Training on Frauds and New Scam Alerts and How to Combat