Nov 23 / Admin

New Scam Alert: Don't Take These iPhone Calls Says Apple

Forbes reported:   

A new alert has been issued as attackers unleash “an ingenious Apple Service hoax,” convincing users “their account is under attack.” This came to light (via Apple Insider) when user Eric Morat “almost lost everything — my photos, my email, my entire digital life” to “the most sophisticated phishing attack I’ve ever seen.”

The attack was clever — a texted Apple security code followed by an automated call delivering another 2FA code. These were real codes the user had not prompted. And so when an Apple support call followed to warn of an attack, it all seemed real.

The FBI is very clear on this as well. “Know that legitimate companies will never call you and offer tech support out of the blue. If you get a call like this, hang up."

Find the original article here.

Key Takeaway:  If you must take an unsolicited call, authenticate the caller by asking identifying questions. 

Enroll in Training Sessions:  Last Thursday of Every Month is Training on Frauds and New Scam Alerts and How to Combat