Get training to avoid fraud, fines and bad Customer data
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3 Step Customer Setup & Maintenance process Workshop - Specialist certificate
Session Description
The Authentication.Validation.ManagementTM is a 3-Step process that can be applied to the customer setup and maintenance to help reduce the potential for internal fraud, external fraud and to keep the data accurate. Learn Authentication Techniques, Validation Resources, Internal Controls and Best Practices with immediate takeaways that can be implemented immediately. In this session, you will be guided to document your own process, then walk through what and where to add in authentication techniques, internal controls, and best practices to avoid internal and external fraud resulting in a comprehensive set of customer processes specific for your company. When you are done you will have customized processes and reference documents to support the changes you know you need in your customer setup and maintenance process.
After session, participants will be able to:
To enroll in this training session:
After session, participants will be able to:
- Identify 5 Authentication Techniques to confirm the identity of the customer
- Identify 23 Internal Controls to add to the customer process to avoid fraud, regulatory fines and bad customer data
- Identify 12 Best Practices to add to the customer process to avoid fraud, regulatory fines and bad vendor data
- Identify 13 Customer Validations to confirm that the data entered on the customer record is accurate and not fraudulent
- Implement a 7-step process to clean the customer master file
Note - there will be one (1) live training date, then the on-demand recording will be available to watch anytime.
To enroll in this training session:
1. Click the "PURCHASE" or "ACCESS" button above.
2. Attend Live: Click the link in the first section to register separately for the live training session(s).
3. Watch On-Demand: Access the recording and handouts sections.
Vendor Process Specialist Certificate
Additional Information
- Session Recording: On-demand recordings will be available within 24 hours of the live session. The last recorded session will remain available until the next live session recording replaces it.
- IOFM CEU Credit(s) is (are) earned for live, in-person or recorded sessions after the successful completion of the exam.
- ACFE CPE Participant Credit(s) is (are) earned for live or in-person after the successful completion of the exam.
- ACFE CPE Self-study Credit(s) is (are) earned for recorded sessions after the successful completion of the exam.
- Session Access: Access is available for one year from original enrollment date, or at the expiration of a Training Pass membership.
- Prerequisites: None
- Who Should Attend: This training session is for employees performing or managing the vendor setup and maintenance process. This includes adding and updating vendor records, as well as responding to vendor inquiries regarding vendor data included on the vendor record.
- Advanced Preparation: None
- Program Level: Beginner
- Delivery Method: Group Internet, Self-Study, In-Person
- Field of Study: Accounts Payable, Procure-to-Pay, Production, Fraud Prevention and Deterrence
- Live Attendance: All students attending live sessions must log on within the first 20 minutes. Debra R Richardson LLC reserves the right to end any scheduled live training session after 20 minutes if no registered students have logged into the session.
- Refunds and Cancellations: Requests for refunds must be received in writing. A full refund is available for any training session not attended or recording not viewed. Rescheduling to a future session is available at no cost up to one year after the original purchase. Vendor Process Training Pass Members will not be subject to a refund nor a cancellation fee as this session is included in the cost of the training pass, and the member will have access until the expiration date of the training pass. For more information regarding refund, complaint, and/or program cancellation policies please contact our offices at 313-572-1598.
Vendor Process Specialist Certificate
- Exam Required: 24 Questions / 80% to Pass
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Download: Authentication Reference- CUSTOMER - TEMPLATE
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Download: Customer Validation Reference List - TEMPLATE
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Download: PDF of the Presentation
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Debra R Richardson is as Certified Fraud Examiner (CFE) through the Association of Certified Fraud Examiners (ACFE) and offers training to other CFEs. CFEs can earn both Participant Credit(s) and Self-Study Credits. Trainings offered fall under one of two categories acceptable by the ACFE: 1) ACFE Category > Fraud Prevention and Deterrence; and/or 2) NASBA Category> Production.
Earned ACFE CPE Credits: 3
Earned ACFE CPE Credits: 3
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Debra R Richardson LLC is registered with IOFM as a sponsor of continuing education credit for any Accounts Payable or Procure-to-Pay Certification. These Certifications are designed to establish standards for the profession and recognize accounts payable and procure-to-pay professionals who, by possessing related work experience and passing a comprehensive exam, have met stringent requirements for mastering the financial operations body of knowledge. IOFM holds final authority on the acceptance of individual courses.
Earned IOFM CEUs: 3
Earned IOFM CEUs: 3
Session Content
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