The Internal Employee Wants it Now.  NO, but Nicely. 

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Build Your Telephone and Email Scripts to Handle Internal Employees and Vendors that Rush The Vendor Team At Year-End

  • Live Date:  Thursday, November 2, 2023
  • Time:  12:00 pm - 1:00 pm ET 
  • On-Demand Access:  Within 24 Hrs
  • Trainer: Debra R Richardson, MBA, APPM, APM, CPRS

session description

Make sure you and your team members are saying the same thing when communicating with Internal Employees and Vendors. Attend this session to customize templates to the culture and language of your organization while professionally handling rush requests. 

Can't attend live? Watch the last On-Demand recording!  
  • Download:  Telephone and Email Script Templates
  • Download:  PDF of the Presentation

training session content


Debra R Richardson, MBA, APPM, APM, CPRS

As a previous AP Sr. Manager over Global Vendor Setup & Maintenance, Debra found it difficult to find vendor process training to avoid fraud, fines, and bad vendor data. She now creates that content.

With over 20 years at Fortune 500 companies including Verizon, General Motors, and Aramark, she can provide you and your team with training on authentication techniques, internal controls, and best practices in the vendor setup and maintenance process.